Faqs

FAQ

FREQUENTLY ASKED QUESTIONS

TOP 5

WHAT KIND OF ADVANCED SAFETY FEATURES DOES THE NISSAN LEAF HAVE?

The Nissan LEAF offers some of the most advanced technologies available. Driver assist features help you see better, alert you to what’s happening around you, and, in some cases, even step in and take action. This includes Automatic Emergency Braking, Blind Spot Warning, Intelligent Lane Intervention, and much more. [1]

Learn more about Nissan Intelligent Mobility

DOES THE NISSAN LEAF HAVE APPLE CARPLAY?

Yes. The Nissan LEAF now offers Apple CarPlay™ and Android Auto™ for seamless integration with your smartphone. [2]

Check all Nissan Leaf connectivity

HOW CAN I CHARGE A NISSAN LEAF?

You can charge your Nissan LEAF electric city car at home or at any public charging point. To charge your Nissan LEAF at home, all you have to do is plug your electric vehicle into a designated electrical socket using either the cable for home-charging (EVSE) available as a costed option, or the cable attached to your Wall box for a normal charge (Type 3).

To install a Wallbox, you need the expertise of an electrician trained by Proxiserve (a Nissan partner) to guarantee your selected charging solution. To charge your battery when you’re away from home, the Nissan LEAF comes with a connector for a rapid charger like the CHAdeMO (a cable attached to the charging point). This connector allows you to use all the quick charging stations put in place by Nissan and its partners.

Thanks to the Type 3 cable, you can also charge your electric vehicle at Autolib’ stations in France.

Learn more about charging

DOES USING THE HEATING SYSTEM AND OTHER EQUIPMENT REDUCE THE RANGE OF THE VEHICLE?

Using the heating or air-conditioning system impacts the distance you cover, but you can use an intelligent system that allows you to heat or cool your Nissan LEAF while the battery is being charged. When you’re connected to your home-charging system [3] or a public charging point, the electricity to power the heating/cooling system comes directly from the power grid and not from your lithium-ion battery, so your autonomy will not be affected.

Discover just how far you can go with LEAF?

DRIVING EXPERIENCE

Experience

WHAT KIND OF ADVANCED SAFETY FEATURES DOES THE NISSAN LEAF HAVE?

The Nissan LEAF offers some of the most advanced technologies available [1]. Driver assist features help you see better, alert you to what’s happening around you, and, in some cases, even step in and take action. This includes Automatic Emergency Braking, Blind Spot Warning, Intelligent Lane Intervention, and much more.

All about Nissan Intelligent Mobility

Driving pleasure

Say goodbye to engine noise and appreciate the joys of quieter driving.
Thanks to its chassis, designed by the Nissan R&D team, LEAF offers superior handling.

RANGE [4]

What mileage can I expect out of my car on a full charge? Will it be the same as the figures in the brochure?

While the WLTP, as with traditional petrol/diesel vehicles, does provide a realistic representation of conditions encountered on the road, it cannot cover every possible variation and driving style. An electric vehicle's practical range will vary according to many factors such as equipment, maintenance and driving behaviour. External factors like weather conditions can also affect your vehicle's mileage.^[4]

How do you calculate the WLTP figure?

WLTP (Worldwide harmonized Light Vehicles Test Procedure) range figures are obtained from laboratory testing in accordance with EU legislation. They are designed to help comparisons between different types of vehicles. These figures may not reflect real driving results. For more information please refer to the question above. For more information on WLTP, click here.

What factors can affect the range I get from my LEAF?

Factors influencing vehicle range include (but are not limited to): battery health (number of charge cycles), speed, vehicle load, driving behaviour, topography, air conditioning use, and weather conditions such as the outside temperature.

Can I estimate my range?

Use the Range Calculator on the Nissan website. It may give you an understanding of range, but please note it cannot take account of every factor which may impact your range, such as your driving style and the number of charge cycles your battery has undergone.

How can I find out my range?

LEAF is equipped with a Distance to Empty (DTE) indicator that is displayed on the combimeter - it's the equivalent of the fuel gauge for a car with a traditional engine. The DTE calculates the available remaining range based on a number of factors such as battery health, battery usage and previous driving patterns.

DOES USING THE HEATING SYSTEM AND OTHER EQUIPMENT REDUCE THE RANGE OF THE VEHICLE?

Using the heating or air-conditioning system has a certain impact on the distance you cover, but you can use an intelligent system that allows you to heat or cool down your Nissan LEAF before you travel while the battery is being charged. When you’re connected to your home-charging system or a public charging point, the electricity to power the heating/cooling system comes directly from the power grid and not from your lithium-ion battery, so your autonomy will not be affected.

Discover just how far you can go with LEAF

How does the Distance to Empty (DTE) indicator work?

The DTE indicator uses real world driving data to calculate a weighted average of energy consumption. This figure is constantly updated and takes into account many factors which affect consumption, including driving speed, topography and usage of the heater and air conditioning.

How reliable is the figure on the DTE?

The range displayed on the DTE indicator is a calculation based on past and current driving performance. It is important to remember this figure us an estimation that is continuously re-evaluated and cannot be considered as an exact figure.

My car is fully charged. Why is the DTE range figure a lot lower than the range shown in the brochure?

The brochure shows homologated figures based on WLTP (Worldwide harmonized Light Vehicles Test Procedure) range figures, which are obtained from laboratory testing in accordance with EU legislation. The DTE range is calculated using local conditions and data gathered from previous driving patterns. If the DTE shows a lower figure than you may expect on a full charge, it may be due to factors such as recent driving cycles or weather conditions.

What happens when the battery is empty/the DTE figure is zero? Are there any risks from driving until the battery is empty?

Running a battery until it is empty (turtle mode) may damage the chemical structure and lifespan of the battery and should therefore be avoided. We strongly recommend not driving the car when battery capacity is below 10%. If the car goes into Turtle Mode, you have approximately 500 meters of range to park the car safely.

What factors influence the Rapid Charge speed?

There are two main factors which affect charging speed: the charging capacity of your battery (which decreases over time) and the battery temperature. Rapid charging [5] increases battery temperature, which will lower the charging speed when charge level is above 80%.

e-Pedal

DOES THE NISSAN LEAF HAVE ONE-PEDAL DRIVING?

Yes. The Nissan LEAF features the e-Pedal. , which lets you accelerate and brake in one smooth motion. It’s lots of fun, and also enhances regenerative braking. You can go back to driving with two pedals at the flip of a switch.

ARE THERE ANY WAYS TO EXTEND YOUR RANGE?

Get charged and Discover a new way to drive using the Nissan LEAF’s e-Pedal, which allows you extend your range. Single pedal driving aids regenerative braking, returning power from the brakes to the battery.

How does my NissanConnect app communicate with my vehicle?

In order to ensure secure, battery-efficient communication between your phone and your LEAF, the app uses SMS messaging over your mobile network via secure servers.

I made a request on my NissanConnect app, but the action on my car doesn't happen immediately. Why not?

In order to ensure secure, battery-efficient communication between your phone and your LEAF, the app uses SMS messaging over your mobile network via secure servers. This means communication with your car requires good network coverage. Please note it may take up to a minute or two for an action on the app to be registered by the car.

CHARGING

PLAN YOUR CHARGING

WHAT’S THE DIFFERENCE BETWEEN AN ELECTRIC VEHICLE AND A TRADITIONAL VEHICLE?

Electric and traditional vehicles are very similar in most respects. The main differences lies in energy needs and maintenance costs. Instead of having to go and fill up at a petrol station, an electric vehicle can be charged at home overnight. Also, they have far fewer moving parts than traditional petrol/diesel vehicles, which reduces the risk of unforeseen maintenance.

Find out more about recharging

WHEN IS THE BEST TIME TO CHARGE YOUR NISSAN LEAF?

You can use the on-board timer or compatible smartphone app to set LEAF to charge whenever you like, including during non-peak hours when electricity rates are lowest.

WHERE ARE ELECTRIC CAR CHARGING STATIONS LOCATED?

Wherever you are you'll find a rapid-charging station within 50 miles. There are now more than 19,000 public charger sites in the UK, and that number is increasing every day. Check the charging map to find them!

See the charging map

HOW CAN I FIND ELECTRIC CAR CHARGING STATIONS ON THE GO ?

Use the Zero Emission while driving menu on your LEAF’s navigation screen to find the closest public charging station to you. The system is smarter than ever on the Nissan LEAF, with additional filters that let you search by type of charger and method of payment.

WHAT CHARGING INFRASTRUCTURE EXISTS IN MY REGION?

To find the charging points nearest you, click here for a map.

CHARGING AT HOME [5] [7]

HOW CAN I CHARGE A NISSAN LEAF?

Thanks to the Type 3 cable, you can also charge your electric vehicle at Autolib’ stations in France.

Learn more about charging

COMFORT & CONVENIENCE

You can charge your electric vehicle at home with a Nissan-certified home-charging system.
Say goodbye to petrol stations!

WHERE CAN I CHARGE LEAF?

You can charge LEAF at home, at work, or out around town, so you can choose the routine that suits you best. You can even plug LEAF directly into a designated 240-volt home outlet without installing a home charging dock, if you have purchased the option of the EVSE cable. Coupled with an ever-growing number of public charging stations, charging is always within reach.

What factors influence the Rapid Charge speed?

There are two main factors which affect charging speed: the charging capacity of your battery (which decreases over time) and the battery temperature. Rapid charging increases battery temperature, which will lower the charging speed when charge level is above 80%.

How is rapid charging different to regular charging?

Rapid charging usually uses more power from the charging point. Rapid charging usually uses direct current (DC), charging the battery directly and saving time by by-passing the onboard charger inverter, which converts mains AC electricity into DC.

Can I rapid charge my battery past 80%?

Rapid charging using DC electricity slows between 80% and 100% in order to avoid an overflow of the battery and protect its components from damage.

What is the ideal range to use rapid charging?

We recommend using rapid charging between 20% and 80% charge levels. Rapid charging speed will be slower outside this range.

How often can I rapid charge my battery?

We do not recommend repeated rapid charging sessions. Over time these may cause damage to the battery and reduce overall performance.

What happens if I rapid charge my battery more than once a day?

Nissan LEAF is designed for the majority of journeys in daily life and is equipped with charging safeguards to protect the battery during repeated rapid charging sessions over a short period of time. We do not recommend quick charging more than once a day as it will result in reduced rapid charging performance, increased battery temperature, and, potentially, reduced battery life and performance.

Can I drive my LEAF immediately after I finish charging?

Yes you can. The only exception is when the battery is overheated (i.e. the temperature gauge is in the red zone), in which case, the engine will not enter ready mode until the battery has cooled.

Can I drive my car all day?

Yes you can. However, as with any Lithium-ion battery fitted to any product (such as a laptop or phone), excessive use and repeated charging may damage the chemical structure of the battery and reduce its lifespan. We recommend turning off your LEAF for at least 8 hours each day to allow the battery to recover and extend its life.

How can I see the State of Health (SOH) of my Battery?

The State of Health (SOH) indicator is displayed on the vehicle combimeter. It uses a 12 bars scale to show battery health.

How fast can I expect my battery health to fall?

Nissan Batteries (Li-Ion) are protected by warranty against capacity loss below nine bars of capacity, as shown on the vehicle’s battery capacity level gauge, for eight years or 100,000 miles (160,000 km), whichever comes first.
This warranty covers any repairs required to return the battery capacity to a level of nine bars or above on the vehicle’s battery capacity level gauge.
Like all machines powered by lithium-ion batteries, an EV will experience gradual capacity loss with time and use.
Loss of battery capacity due to or resulting from gradual capacity loss is NOT covered under this warranty beyond the terms and limits specified above.

How is the SOH indicator calculated?

The SOH indicator is a real world, live calculation based on individual battery usage.

Is there a link between the Distance to Empty (DTE) and the SOH of the battery?

No, these indicators are calculated independently and are not linked.

Why have a SOH indicator in bars instead of a percentage?

The SOH indicator bars give a simple and easy-to-read way for you to understand the overall health of your LEAF's battery.

What is the battery warranty covering

ON THE GO

DOES THE NISSAN LEAF USE REGENERATIVE BRAKING TO HELP RECHARGE THE BATTERY?

Yes. Every time you decelerate or brake, the electric engine plays the role of a generator to recove some of the energy and return it to the battery.

WHAT IS NISSAN LEAF ECO MODE?

By choosing ECO mode, you can extend your range by up to 10%. It limits engine output, saves energy and slightly increases regenerative braking which boosts your range as well.

LEARN MORE ABOUT DRIVING MODES

UTILITY

FEATURES

DOES THE NISSAN LEAF HAVE APPLE CARPLAY?

Yes. The Nissan LEAF now offers available Apple CarPlay™ and Android Auto™ for seamless integration with your smartphone. [2]

IF THE ENGINE DOESN’T PRODUCE ANY HEAT, HOW IS THE INTERIOR KEPT WARM?

The Nissan LEAF uses fully integrated electric heating to keep you warm.

FIND OUT MORE ABOUT LEAF’s FEATURES

OTHER

HOW CAN I TRY THE NISSAN LEAF?

Nothing could be simpler. Click on the link below to book a test drive with the Nissan LEAF at your local Nissan dealer.

BOOK A TEST DRIVE

ENVIRONMENT

IS AN ELECTRIC VEHICLE THE SAME AS A HYBRID VEHICLE?

There’s often a confusion between electric cars and hybrid cars, but the important difference is that hybrid cars are equipped with a traditional engine as well as an electric engine.
Electric cars like Nissan LEAF do not need fuel and do not produce emissions while driving.

WHAT KIND OF GRANTS CAN YOU GET WITH THE PURCHASE OF AN ELECTRIC CAR?

Drivers who buy an electric car can benefit from the Plug in Car Grant of up to £1,500, up to a maximum value of the vehicle of £32,000. This means all 39kWh Nissan LEAF derivatives currently qualify for this financial support.

Information accurate as of April 2022.

IS THE NISSAN LEAF TRULY A ZERO EMISSION WHILE DRIVING VEHICLE?

Vehicles with low emissions, like electric cars, are vehicles that emit little or no CO2. Electric vehicles like the Nissan LEAF produce 0g/km of CO2 while in use because they are powered by battery alone. Nissan believes in the potential of low CO2 emission vehicles. We’re working with partners in local and national government as well as other sectors to help develop the infrastructure required for a future of clean mobility. [8]

take the next step

[1] You should not rely solely on driver convenience features. Some features may not work in all conditions and circumstances. Speed and other limitations apply. For terms and conditions relating to Nissan technologies, please click here

[2] Connecting a mobile phone to use Nissan Connect should only be done if the car is parked safely. Use of the system should always be in accordance with the rules of the Highway Code. Drivers should only use the system when it is safe to do so. Users should be aware of the potential for hands-free technology to distract attention from the road, which could impact on having full control of the vehicle.

[3] Chargers available from one of our preferred partners. Charging speed and time is dependent on various conditions, including charger type and condition, battery temperature as well as ambient temperature at the point of use. The Nissan Leaf is equipped with charging safeguards to protect the battery during repeated quick charging sessions in a short period of time. The time taken for successive quick charging can take longer if the battery temperature activates the battery safeguarding technology

[4] The data provided are based on internal testing data. The information is indicative and does not refer to a particular individual vehicle. Information does not constitute part of the offer. The figures may vary depending on multiple factors such as optional equipment, battery condition, climate control, maintenance, driving behavior and non-technical factors like weather conditions, actual route etc. Real world results may vary. Nissan expressly reserves the right to modify the calculator any time.

[6] To use the NissanConnect services you need a NissanConnect user account and have to register and log in to NissanConnect with your username and password. To use the free Nissan Connect App, you need a smartphone with a compatible iOS or Android operating system and a SIM card with data option with an existing or separate mobile phone contract between you and your mobile service provider. All services are subject to mobile network coverage.

[7] TBC Disclaimer to be provided later by NE legal council

[8] Power consumption (Wh/km): combined 180- 206; CO2-emission combined (g/km): 0. Zero CO2 emissions while driving.

Features available depending on version, as standard or only as option (at an extra charge).