TERMS & CONDITIONS
INTRODUCTION
1.1 The terms below govern your use of this website (the “Website”) and by accessing this Website you agree to be bound by them. If you do not accept these terms, please leave the Website.
1.2 This Website is provided to you by Nissan Motor (GB) Limited, a company registered in England and Wales under registration number 02514418 (“Nissan”, “us”, “we” or “our”). Our registered office is at The Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS.
1.3 We may change these terms at any time without notice by updating the terms shown on this Website. It is your responsibility to review the Website terms each time you enter the Website to ensure you are aware of our latest terms and conditions. Your use of this Website after a change has been made signifies your acceptance of the revised terms.
USING OUR WEBSITE
2.1 You, as the user of our Website (“you” “your” and “yourself”), can use our Website for your own personal non-commercial use.
2.2 Access to our Website is permitted on a temporary basis and we reserve the right to withdraw or amend the service without notice. You are responsible for making all arrangements necessary to access this Website. You are also responsible for ensuring that all persons accessing our Website through your internet connection are aware of these terms.
2.3 You are not permitted to use, or cause others to use, any automated system or software to extract content or data from our Website except in cases where you or any applicable third party has entered into a written agreement with us that expressly permits such activity.
RISK AND LIABILITY
3.1 We are only liable to you in connection with your use of our Website for losses which you suffer as a direct result of our breach of these terms. We shall not be liable for any indirect, special, incidental or consequential damage or loss or for any business losses that you may incur, including but not limited to lost data, lost profits or business interruption.
3.2 We do not exclude our liability (if any) to you for:
(a) Personal injury or death resulting from our negligence;
(b) Fraud or fraudulent misrepresentation; or
(c) Any matter for which it would be illegal for us to exclude or to attempt to exclude our liability.
3.3 You acknowledge that we cannot guarantee that our Website will:
(a) stay the same as we might change or remove it or make access to it subject to registration or charges;
(b) be compatible with all or any hardware or software which you may use;
(c) be available all the time or at any specific time;
(d) be accurate and up to date; or
(e) be error-free or free of viruses, electronic bugs, Trojan horses or other harmful components and you must take your own precautions accordingly.
3.4 You also acknowledge that:
(a) we cannot guarantee the speed or security of the Website; and
(b) we will not be responsible for any damage or loss you may suffer directly or indirectly as a result of any virus attack that can be traced to our Website to the fullest extent permissible by law.
PRODUCTS AND PRICES
4.1 Nissan is striving constantly to improve its products. Accordingly all information on this site is subject to change and is for general information purposes only.
4.2 Please contact your local Authorised Nissan Dealer, or if you are a fleet customer your area fleet manager or fleet customer contact centre for the most up to date information, further advice or guidance before taking any action based on the information contained on or generated by our Website.
4.3 We are not responsible for any loss or damage arising from your reliance on any information available on our Website to the fullest extent permissible by law.
4.4 Because of the nature of technology, the colours shown on the site may not match the actual colours. Prices for all cars are inclusive of VAT. Prices for commercial vehicles are exclusive of VAT. Prices on the fleet website are clarified by specific disclaimers.
REGISTRATION
5.1 You may need to register with our Website in order to use certain parts or functions of our Website, including access to YOU + NISSAN. Your access to such parts of our Website is permitted on the basis that:
(a) Only you use your username and password; and
(b) You provide correct, current and complete information about yourself and, if applicable, your vehicle, when registering;
5.2 If you breach any of these terms, or any of the other terms and policies referred to in these terms, your account and ability to access and use your account may be terminated by us immediately by giving written notice to you using the contact details you gave to us on registration.
5.3 You are entitled to terminate your account with us at any time by notifying us through the appropriate account management screens.
5.4 We may withdraw your access to the Website and/or your account at any time and for any reason and we will not be liable for any resulting loss of damage to the fullest extent permissible by law.
USING THE CONFIGURE APPLICATION
6.1 You may use the configure application (“Configure Application”) on our Website to provide an indication of the various specifications and finishes that are available for Nissan vehicle models.
6.2 You should not rely on the specifications or designs produced by the Configure Application as this is intended to provide general information only. We cannot guarantee that particular specifications or designs will be available to purchase or that they can be purchased at the price indicated on the Website. Please contact your preferred Nissan dealer for further advice or specific information as to availability and pricing.
REQUESTING A TEST DRIVE
7.1 You may use our Website to contact a Nissan dealer to arrange to test drive a particular model of Nissan vehicle(s).
7.2 We cannot guarantee that every model of interest to you will be available to test drive at your preferred dealership. For specific information about availability please contact your preferred dealership directly.
7.3 Please note that to qualify to test drive any Nissan model additional terms and conditions will apply. These are available upon request from your preferred Nissan dealership.
7.4 Our dealerships reserve the right to refuse a test drive to any applicant without reasons or notice being required and we and our dealers will not be liable for any resulting loss or damage to the fullest extent permissible by law.
INTELLECTUAL PROPERTY
8.1 Our Website and all information, images, photographs and other content displayed on the Website (“Material(s)”) are protected by certain rights. These rights include all patents, rights to inventions, copyright and related rights, moral rights, trademarks and service marks, business names and domain names, goodwill and the right to sue for passing off or unfair competition, rights in designs and all other intellectual property rights, in each case whether registered or unregistered (“Rights”). These Rights either belong directly to Nissan or are licensed to us from their respective owners or licensors.
8.2 You may not copy anything on the site without Nissan's permission. You are granted the right only to view the site and print material from it. You can only do this for your personal, non-commercial use and / or for you to make informed decisions about Nissan's products. You must not:
(a) copy, publish or modify anything on the site or re-sell any of the information that you have viewed or printed from it;
(b) remove any copyright or other proprietary notices contained in the Materials;
(c) use any Materials from our Website in any manner that may infringe any of our Rights or the Rights of a third party; or
(d) reproduce, modify, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit our Website and/or the Materials in any way, including for any commercial purpose, without our prior written consent.
8.3 Any use of the Website or the Materials in a manner not expressly permitted by these terms may constitute an infringement of our Rights or the Rights of our Licensors. We and our Licensors reserve the right to exercise all rights and remedies available in respect of any infringement of Rights in the Website or the Materials accessible on it.
TRADEMARKS
9.1 We reserve all Rights in and to the nissan.co.uk domain name and all related domains and sub-domains, the name “Nissan”, our logo and our service marks, brand names, trading names and/or trademarks appearing on the Website. Other trademarks, products and company names mentioned on the Website may be the trademarks of their respective owners or licensors and the Rights in such marks are reserved to their respective owners or licensors.
9.2 Nothing in these terms should be construed as granting any licence or right to use any such trademark or domain name.
YOUR PRIVACY
10.1 The privacy of your personal data is important to us. Please see our Privacy Policy, which forms part of these terms, for details of how we will process your personal data.
OUR USE OF COOKIES
11.1 This Website uses cookies. Please see our Cookie Policy, which forms part of these terms, for further details.
THIRD PARTY CONTENT
12.1 Our Website and/or the Materials may contain links to sites of affiliated and non-affiliated companies.
12.2 Nissan does not edit or control such sites. Links to such sites shall, in no event, constitute an endorsement by or an association between Nissan and such sites and Nissan shall not be responsible for any content, products, services, advertising, accuracy, opinions or other matter presented on such sites. Access to, and use of, any affiliated or non-affiliated sites is subject to their own Terms of Use and privacy policies, and if you decide to visit any third party site you do so at your own risk.
ACCESS FROM OUTSIDE THE UK
13.1 The vehicle and product specifications on this Website are, unless stated otherwise, for the UK market only. These specifications (including optional and standard equipment) may vary in other markets. However some vehicle images may be of models supplied in other markets, for example showing left or right-hand drive, and therefore not reflecting specifications in the UK.
13.2 The information and other materials contained in this Website may not satisfy the laws in countries outside the UK. Any telephone numbers and charges shown only apply to calls made from within the UK.
LINKING TO OUR WEBSITE
14.1 You may link to any page of our Website, for non-commercial purposes provided that you do so in a way that is fair and legal and which does not damage our reputation or take advantage of it.
14.2 You must not link to our Website in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
14.3 You must not remove, obscure or modify in anyway any advertisements, copyright notice, or other information on our Website. Our Website must not be framed on any other site.
14.4 If you would like to link to our Website for commercial purposes or any purpose not included above, please contact us using the details below.
14.5 We reserve the right to withdraw linking permission at any time and without notice.
ENQUIRIES AND COMPLAINTS
15.1 If you have an enquiry or complaint about this Website, you should contact our customer services department at Customer Services and we will try to answer your enquiry or resolve any complaint as soon as possible.
GENERAL
16.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms.
16.2 If any provision of these terms is found to be invalid for any reason, the invalidity of that provision will not affect the remaining provisions of these terms, which shall remain in full force and effect.
16.3 Failure by either of us to exercise any right or remedy under these terms does not constitute a waiver of that right or remedy.
GOVERNING LAW
17.1 You agree that English law governs your use of the Website and your relationship with Nissan, and you agree that the courts of England will have exclusive jurisdiction over any claim arising from or related to this Website.
TECHNOLOGY
18.1 NissanConnect (NC2 Kai)
Driving is a serious business. Only use NissanConnect services when safe to do so. Some applications may have late introduction. NissanConnect service subscription required but is available on a complimentary basis for 2 years from purchase. Service and applications only available in select European countries and on select Nissan models. Service and applications may be provided by third parties outside Nissan’s control, and are subject to change without notice or liability to Nissan or its agents (including, without limitation, services cancelled/suspended by third parties). Certain remote functions require compatible phone or device, not included with vehicle. Cellular networks are provided by cellular companies, and are not within Nissan’s control. Cellular networks not available in all areas. Roaming charges and/or data usage charges may apply. Nissan is not responsible for any equipment replacement or upgrades or associated costs that may be required for continued operation due to service changes.
Intelligent Around View Monitor
The Intelligent Around View Monitor is a convenience feature. It is not a substitute for proper vehicle manoeuvres. See Owner's Manual for details.
Intelligent Park assist
Speed, road and vehicle conditions apply. See Owner's Manual for details.
Intelligent Lane Intervention
Intelligent Lane Intervention system effectiveness is subject to the road and vehicle conditions. Speed limitations apply. See Owner’s Manual for details.
Moving Object Detection
Moving Object Detection cannot completely eliminate blind spots and may not detect every object. Not a substitute for proper backing procedures. Speed limitations apply. See Owner’s Manual for details.
Intelligent Emergency Braking
Intelligent Emergency Braking is intended to warn/assist the driver before a collision occurs; it cannot stop a collision in all cases. Speed, driving and vehicle conditions apply. See Owner's Manual for details.
Intelligent Blind Spot Intervention
The Intelligent Blind Spot Intervention System is intended to warn the driver, it cannot stop contact with other vehicles or substitute proper lane change procedures. The system may not detect every object. Driving and vehicle conditions apply. See Owner's Manual for details.
Intelligent Engine Brake
The Intelligent Engine Brake may not be effective depending on the driving condition. Always drive carefully and attentively.
Intelligent Trace Control
The Intelligent Trace Control may not be effective depending on the driving condition. Always drive carefully and attentively.
Intelligent Ride Control
The Intelligent Ride Control may not be effective depending on the driving condition. Always drive carefully and attentively.
Hill Start Assist
Never rely solely on the Hill Start Assist system to prevent the vehicle from moving backward on a hill. Always drive carefully and attentively. See Owner's Manual for details.
Intelligent Driver Alertness
Always drive carefully and attentively.
High Beam Assist
The High Beam Assist system operates at vehicle speeds above 20km/h if headlight switch is in 'auto' position. See Owner's Manual for details.
Advanced Drive-Assist Display
Information displayed is dependent on the vehicle’s equipment. The Advanced Drive-Assist Display must not be operated if it can distract the driver during the vehicle operation.
Traffic Sign Recognition
System operates in combination with Navigation system. Driving and vehicle conditions apply. See Owner's Manual for details.
Vehicle Dynamic Control (ESP)
System should remain 'on' when driving except when freeing the vehicle from mud or snow. It cannot prevent accidents due to abrupt steering, carelessness, or dangerous driving techniques. See Owner's Manual for details.
Tyre Pressure Monitoring System
Tyre Pressure Monitoring System is not a substitute for regular tyre pressure checks. See Owner's Manual for details.
ProPilot
ProPilot technology is designed to support the driver, it is not a substitute for proper driving procedures and continuous road awareness. Always drive carefully, ensuring you pay attention to the road and conditions around you. See Owner’s Manual for details.
ProPilot Park
The ProPilot Park system’s effectiveness is subject to road, vehicle and environmental conditions. Always drive carefully, ensuring you pay attention to the road and conditions around you. See Owner’s Manual for details.
e-Pedal
The e-Pedal may not be suitable under all driving conditions, correct operation is the responsibility of the driver. See Owner’s Manual for details.
Rear Cross Traffic Alert
Rear cross traffic alert is intended to warn the driver, it cannot stop contact with other vehicles or substitute proper reversing check procedures. The system may not detect every object. Driving and vehicle conditions apply. Always drive carefully, ensuring you pay attention to the road and conditions around you. See owner’s manual for details.
ARIYA Charging Capability
Up to 130kW CCS Public Charging Capability.
Charging time may vary depending on charging conditions including charger type and condition, battery temperature and ambient temperature at point of use. Figures based on a new ARIYA 63kWh 2WD Evolve with a standard 130kW charger. Kilowatts achieved dependent on charging conditions including charger type and condition, on-site power usage, battery temperature as well as ambient temperature at point of use, battery age and state of charge, and if battery safeguarding technology is activated. Indicated rapid charging requires use of a CCS charger, available on the public charger network - visit zap-map.com for coverage details.
NISSAN CUSTOMER SERVICE PROMISE
Nissan Motor (GB) Limited (Nissan) will use all reasonable efforts to fulfil these commitments but Nissan reserves the right to amend, modify or withdraw at any time any or all of its commitments at its discretion.
19.1 MOBILITY SOLUTIONS
Within your vehicle’s manufacturer warranty period, we’ll arrange transport for you while your car is booked with us for a service or a confirmed Nissan warranty repair. Whether you require a courtesy car, a lift home, or dropping off at your place of work, we’ll do our best to keep you mobile. Charges and restrictions may apply, please ask for details.
Excludes repairs claimed under Nissan Extended Warranty or Nissan Cared4 Warranty and repairs for collision damage and bodywork repairs (for example, following an accident).
For EV, mechanical repairs covered by the Nissan Pan-European Warranty includes the EV Dedicated Components Warranty and the EV Lithium-Ion Battery State of Health Guarantee.
Courtesy Car: A courtesy car may be made available whilst your vehicle is having a service within the Nissan Pan-European Warranty period or a mechanical repair covered by the Nissan Pan-European Warranty at participating Nissan Dealerships and Nissan Authorised Repairers, subject to availability and following the vehicle diagnosis.
A maximum charge of £30 per day (including VAT) will apply, which will include insurance cover and a collision damage insurance waiver to reduce any applicable excess according to your specific requirements and circumstances. Additional fuel costs and all other costs incidental to providing you with a courtesy car such as congestion charges, parking fines, tolls etc. are at your own cost. Please discuss courtesy car charges and insurance excess details directly with your Nissan Dealership or Nissan Authorised Repairer upon collection of the courtesy car.
Unless otherwise stated by your Nissan Dealership or Nissan Authorised Repairer, the provision of a courtesy car is subject to a maximum mileage limit of 100 miles per day. Any excess mileage over 100 miles will be charged at 10p per mile. The vehicle must not be taken outside of the UK. Courtesy cars will only be provided if you:
- Are aged between 18 and 80.
- Are a permanent UK resident.
- Have held a valid full UK driving licence for a minimum of twelve months.
- Have no more than 7 penalty points in the last three years and have no prosecutions or police enquiries pending.
- Have no more than 2 fault claims in the last three years; and
- Have not been convicted of driving without due care and attention, drink driving, and have not been disqualified from driving in the last five years.
You may be required to provide a DVLA Code upon request.
Additional courtesy car provisions and eligibility criteria may also apply and will be outlined by your Nissan Dealership or Nissan Authorised Repairer prior to collection. Courtesy vehicles must be collected by the customer from the Nissan Dealership or Nissan Authorised Repairer at which the service or mechanical repair is carried out.
Whilst every effort will be made to meet your needs, Nissan cannot guarantee the availability of a courtesy car or that any courtesy car will be a like-for-like model of your vehicle. Nissan reserves the right to offer alternative methods of keeping you mobile if available and appropriate.
Courtesy Lift / Collection & Delivery Service: Charges may apply, participating dealers only, subject to availability. Maximum distance and/or maximum drive time from your Nissan Dealership or Nissan Authorised Repairer restrictions apply and may vary by dealership. Speak to your Nissan Dealership or Nissan Authorised Repairer for more information.
19.2. CONTINUOUS ROADSIDE ASSISTANCE
In the case of a breakdown or accident, every time you service your vehicle at a Nissan Dealership or Authorised Repairer, you'll benefit from RAC European Roadside Assistance cover right up until your next service is due.
Terms and conditions: All new Nissan vehicles (excluding LCVs) will be provided with three-year Nissan Roadside Assistance cover from date of first registration. At the end of the initial three years, twelve months Nissan Roadside Assistance cover will be provided following a major or minor service at a franchised Nissan Dealer or Nissan Authorised Repairer in accordance with your vehicle's Warranty Booklet and/or Owner's Manual.
Light Commercial Vehicles will be provided with five-year Nissan Roadside Assistance cover from date of first registration. At the end of the initial five years, 24 months Nissan Roadside Assistance cover will be provided following a major or minor service at a franchised Nissan Dealer or Nissan Authorised Repairer in accordance with your vehicle's Warranty Booklet and/or Owner's Manual.
Any cover granted as a result of a routine service will be evidenced by a confirmation document provided by the Nissan Dealership or Nissan Authorised Repairer. Whilst Nissan will be responsible for registering Roadside Assistance cover with the service provider (currently RAC) it reserves the right to change at its discretion the service provider and scope of cover.
The RAC Breakdown cover includes Roadside, Recovery, At Home, Rescue & Onward Travel and European breakdown as per RAC.co.uk/Nissan, Nissan reserves the right to amend or withdraw this offer at any time without notice, including in the case of any events or circumstances beyond Nissan’s reasonable control. RAC cover details, terms and conditions are available at www.RAC.co.uk/Nissan. Nissan full terms and conditions are here: www.nissan.co.uk/content/dam/Nissan/gb/legal/Nissan_Assistance_Terms_and_Conditions.pdf
19.3 0% FINANCE ON VEHICLE REPAIRS
Swerve the financial worries with 0% APR, spreading the cost of repairs over 1 to 9 months interest free.
Terms and conditions: Full details and process are available at www.nissan.co.uk/owners/nissan-services/0-percent-finance. Retail customers only. 4, 5, 6, 7, 8 and 9 month payment plan options are available. All payments are interest-free and split equally. The first payment may be required on the day it is signed, dependent on the terms selected at the dealership. To be eligible, there is a minimum spend of £150 and maximum spend of £3,000. Participating dealers only, please contact your Nissan Dealership to confirm.
Finance provided by Bumper International Limited, subject to status. 18+, UK residents only. No fees, interest, or other charges, however a one-off missed payment fee (£12) may be charged. Missed payments may impact your credit score and your ability to borrow in the future. Recovering missed payments may involve using a debt collection agency, or legal action. Bumper isn’t regulated by the FCA. See full T&Cs at bumper.co
19.4 FREE £200 INSURANCE EXCESS RETURN VOUCHER
Get £200 off your insurance excess costs if you are involved in a future vehicle accident, no matter who you’re insured with. We’ll look after your repair claim and guarantee to use only genuine parts. Just activate your voucher online prior to any accident and it is valid for the period shown.
Terms and conditions: Excess Return Voucher is provided by Car Care Plan Limited which is registered in England, Company No. 850195 at Jubilee House, 5 Midpoint Business Park, Thornbury, West Yorkshire, BD3 7AG. To understand how we may process your information read our Fair Use Notice at www.nissancarinsurance.co.uk/fairusenotice
Offer available with a Nissan Service, MOT or Repair costing over £35. Excess Return Voucher valid for one year. The voucher must be activated before an incident occurs and the incident must take place between the validity dates shown on the voucher to be valid. To redeem the voucher, you must call the dedicated Nissan Excess Return hotline first on 0330 8180 499 after a vehicle accident. The claim must be accepted and managed by Nissan Excess Return and the accident repair carried out at a Nissan Approved Bodyshop. Retail customers only (excluding LCV). Exclusions apply. See full terms and conditions at: www.nissancarinsurance.co.uk/service-excess
19.5 GENUINE PARTS & EXPERT TECHNICIANS
Made to the same standards as our vehicles, Nissan Genuine parts have been designed specifically for your model, offering you greater levels of safety and longevity. They also come with a 1-year parts warranty for added peace of mind.
Your Nissan will be in great hands. Our expert-trained technicians have attended specialist training courses, so they know everything there is to know about servicing, repairing & maintaining Nissan vehicles.
Terms and conditions: All Nissan Genuine parts are covered with a 1-year (unlimited mileage) Warranty. Nissan Dealerships or Nissan Authorised Repairers will always recommend Nissan Genuine or approved quality parts whilst your vehicle is in our workshop.
19.6 FREE VIDEO HEALTH CHECK
If our trained Nissan technicians identify an issue, they'll film it and email you a personalised video, so that you can make an informed decision on any work that’s required.
19.7 VEHICLE SOFTWARE UPDATES
Be assured that every time you bring your Nissan in for a service, your vehicle software will be refreshed with the latest standard updates free of charge.
Terms and conditions: Standard software updates relate to issues that have been identified with your vehicle (and which may be the subject of a service campaign). Such software updates are free of charge and will be applied automatically during a service carried out a Nissan Dealership or Nissan Authorised Repairer if required. Any chargeable updates will be highlighted by your dealer prior to any updates been carried out.
19.8 PAY MONTHLY SERVICE PLANS & WARRANTIES
Nissan Service Plans offer the ability to spread the cost of servicing with fixed, manageable monthly instalments over 2, 3 or 4 years.
If your vehicle is out of the standard warranty period, our “Good-to-Go” package allows you to spread your servicing costs, extend your warranty for another year, and cover the price of your next MOT with affordable monthly payments.
As well as securing inflation-proof prices, you can also upgrade your Service Plan or Good-to-Go package with Service Plan Flex and add Wiper Blade, Key Fob Battery, MOT and if required, Brake Pad & Disc replacement cover to your monthly payment.
Terms and conditions:
Service Plans: Available on Ariya, Micra, Juke, Qashqai, X-Trail, LEAF, Note, Pulsar and e-NV200. New cars are eligible for plans up to 4 years / 4 services and cars older than 2 months from the date of first registrations are eligible for 2 years / 2 services. Available at participating dealers only. Nissan reserves the right to amend or withdraw the offer at any time without notice. Full details are available at www.nissan.co.uk/owners/nissan-services/service-contract and full terms and conditions here: www.nissan.co.uk/content/dam/Nissan/gb/Ownership/services/12015_Nissan_Service_Plan_Flex_Terms_and_Conditions.pdf
Service Plan Flex: Used Cars (6 months from registration or older): Key Fob and Wiper Blades cover £4 per month; MOT £4; Brake Pads and Disc cover £12, replaced only when required. New Cars: Key Fob, Wiper Blades, Brake Pads and Disc cover (replaced when required) and MOT £8 per month. Full menu of pricing is available at https://nissan-serviceportal.motor-admin.com/multiproduct/vehicle-details-1 or speak to your dealer.
Good-to-Go: Package is available on Nissan MICRA, NOTE, PULSAR, JUKE, QASHQAI, X-TRAIL, and LEAF models that are 3-10 years old from first registration and with less than 100,000 miles on the odometer at the commencement date of the Good-To-Go package (Nissan vehicles that are not European specification are specifically excluded). Standard warranty period is 3 year/60,000 miles, whichever is sooner.
Note for all X-TRAIL models a monthly supplement of £10 or annual charge of £120 is applied to the package.
Full details of the Nissan Good-to-Go package are available at: https://www.nissan.co.uk/owners/nissan-services/good-to-go.html
Extended Warranty: to find out more on extending your standard manufacturer warranty, please visit: https://www.nissan.co.uk/owners/nissan-ownership/nissan-car-warranties/extended-warranty.html
19.9 ELECTRIFIED COURTESY CARS
Experience our electrified range of courtesy vehicles, including 100% electric, Mild Hybrid and e-Power options.
Terms & Conditions: Nissan 100% Electric, Hybrid (MHEV, HEV) or e-Power courtesy cars are available at all Nissan Dealerships, subject to availability. If not available at the time of appointment, an alternative vehicle may be offered (subject to availability and eligibility), which may not be an electrified vehicle. e-POWER is a unique powertrain it is not a 100% electric vehicle and requires petrol to fuel the electric motor.
A maximum charge of £30 per day will apply, which includes insurance cover and a collision damage insurance waiver to reduce any applicable excess. Please discuss this direct with your Nissan Dealership or Nissan Authorised Repairer upon collection of the Courtesy car.
All standard Courtesy Car terms and conditions apply, as per “1. Mobility Solutions”.
19.10 HAZARDOUS WASTE DISPOSAL
Our dealers are committed to responsible management of hazardous waste for a more sustainable future.
Terms and conditions: All Nissan dealers actively engage in the safe and responsible management of hazardous waste and comply with UK legal obligations regarding non-hazardous waste disposal.
19.11 DEALER WASTE RECYCLING PROGRAMMES
At Nissan we are taking steps to help build a sustainable future with our dealers via non-hazardous waste and recycling programmes.
Terms and conditions: All Nissan dealers comply with UK legal obligations regarding non-hazardous waste and recycling programmes.
19.12 NISSAN GREEN PARTS
Nissan are contributing to building a more sustainable future by using Genuine Nissan parts, where possible remanufactured and reused.
Terms and conditions: Nissan's remanufactured and recycled components reduce waste and promote a circular economy, with our rebuilt Genuine Nissan parts contributing to a more sustainable future.
Contact Us
If you have any queries, call us on 0330 123 1231. If you need to call us from abroad, or prefer not to use our published number, call 0044 191 335 2879. Speak to us between 8 am - 8 pm, Monday to Friday, and 8am – 2pm on Saturdays (excluding bank holidays). Outside of these times please leave a message and we’ll call you back the next working day. Roadside assistance is available 24 hours, 7 days a week.
General
Any purchase or other transaction in relation to any products or services provided by Nissan will be subject to contractual terms. These terms and conditions are not intended to be an offer for sale or supply of any goods or services which is capable of acceptance. These terms and conditions shall not form a condition, warranty or other term of any agreement which you may enter into with Nissan for the supply or sale of goods or services.
You are solely responsible for deciding whether any of our products or services are suitable for your purposes. Nissan does not by these terms and conditions give or enter into any conditions, warranties or other terms or representations as to the fitness for purpose, satisfactory quality or compliance with description of any Nissan vehicles or other Nissan products.
All data and terms correct as of July 2024.
NISSAN VIRTUAL ASSISTANT
20.1 e-POWER is a unique powertrain, it is not a 100% electric vehicle and requires petrol to fuel the electric motor.
20.2 Any WLTP figures cited by the virtual assistant are for comparability purposes. Actual real world driving results may vary depending on factors including weather conditions, driving styles, vehicle load or any accessories fitted after registration.
20.3 Any efficiency comparisons made by the Virtual Assistant are based on official WLTP MPG figures for the vehicles compared by the Virtual Assistant. WLTP figures shown are for comparability purposes. Actual real world driving results and may vary depending on factors including weather conditions, driving styles, vehicle load or any accessories fitted after registration.
20.4 Features mentioned by the virtual assistant may be standard and/or optional on selected grades. Please visit the price and specification page or speak to your dealer to confirm specification prior to placing an order.
20.5 Where seats are described by the Virtual Assistant as leather the portion of the seats trimmed in real leather varies by trim level. For example the side and back of seats may be trimmed with a synthetic alternative to leather. For more detail please check the price and specifications page.
20.6 Nissan Intelligent Mobility (NIM) technology and Advanced Driver Assistant Systems (ADAS)
It is your responsibility to stay alert, drive safely and be in control of the vehicle at all times. Driver assist features have speed and other limitations and should not be solely relied on. For more information click.
20.7 ProPILOT is an Advanced Driver Assist technology but cannot prevent collisions. ProPILOT is intended for “Eyes on/Hands On” for highways only (road separated by barriers). It is the driver’s responsibility to stay alert, drive safely and be in control of the vehicle at all times. For more information click.
20.8 To use NissanConnect Services you need a NissanConnect Services user account and have to register and log into NissanConnect Services app with your username and password.
To use the free NissanConnect Services App, you need a smartphone with a compatible iOS or Android operating system and a SIM card with data option with an existing or separate mobile phone contract between you and your mobile service provider. All services are subject to mobile network coverage.
Services are available depending on country, model, grade and service period. Some services will be subject to a fee for the subscription period detailed in the NissanConnect Services app. For more information please click.
Connecting a mobile phone to use NissanConnect should only be done if the car is parked safely. Use of the system should always be in accordance with the rules of the Highway Code. Drivers should only use the system when it is safe to do so. Users should be aware of the potential for hands-free technology to distract attention from the road, which could impact on having full control of the vehicle.
20.9 Apple CarPlay® is a registered trademark of Apple Inc.
Google, Google Play, Google Maps and Android Auto™ are trademarks of Google LLC.
Amazon and Alexa® and all related marks are trademarks of Amazon.com Inc or its affiliates. Certain Alexa functionality is dependent on smart home technology.