Nissan Qashqai e-POWER 2023 Owners Manual
9.2.2. Manual eCall (SOS button)
The manual eCall can be performed with the power switched ON, by pushing the <SOS> call button (3) located on the overhead control panel.
After the power switch is switched OFF, if an emergency call was not made, the eCall system is turned off.
Park the vehicle in a safe location and apply the parking brake before operating the <SOS> button.
Use this service only in case of an emergency. There may be a penalty for inappropriate use of the service.
Switch the power switch ON.
Push (1) to open the <SOS> cover (2).
Push the <SOS> button (3). An emergency call is sent to the emergency call centre. At the same time, the vehicle information is also transferred.
When the call is connected, you can speak to the emergency support staff.
If you want to cancel the emergency call, push and hold the <SOS> button for a few seconds. The call cannot be cancelled after connection.
During the emergency call, the volume of the voice of the operator cannot be adjusted.
During the emergency call, the volume of the vehicle audio will be muted.
After the <SOS> button is pushed, it may take some time until the system initiates connection, depending on the technical environment and whether the TCU is being used by other services.
To avoid disconnecting the call, do not turn the e-POWER system power switch off.
During the emergency call Bluetooth® Hands-Free Phone connection will be disabled and phone operation will only be available by mobile phone.
If the emergency call is disconnected for some reason the emergency call centre may call back. This action does not prevent the occupant(s) of the vehicle from making another manual emergency call.