Nissan X-Trail e-POWER 2023 Owners Manual
6.3.5. Troubleshooting guide
Verify the location of all Intelligent Keys that are programmed for the vehicle. If another Intelligent Key is in range or inside the vehicle, the vehicle system may respond differently than expected.
Symptom | Possible cause | Action to take | |
|---|---|---|---|
When stopping the e-POWER system | The Shift to Park warning appears on the display and the inside warning chime sounds continuously. | The shift position is not in the P (Park) position. | Push the P position switch to engage the P (Park) position. |
[Press and Hold to Power Off] message appears on the display. | The Intelligent Key is not inside the vehicle. | Carry the Intelligent Key inside the vehicle and push the power switch once to stop the e-POWER system. | |
There is not the Intelligent Key or the battery charge is low. | Rapidly push the power switch 3 consecutive times or push and hold the power switch for more than 2 seconds to stop the e-POWER system. | ||
When opening the driver’s door to get out of the vehicle | The door/back door open warning appears on the display. | The power switch is in the ON position. | Place the power switch in the “OFF” position. |
When closing the door after getting out of the vehicle | The No key detected warning appears on the display, the outside chime sounds three times and the inside warning chime sounds for approximately 3 seconds. | The e-POWER system is running. | Place the power switch in the “OFF” position. |
The Rear Door Alert warning message (where fitted) appears on the display, the horn sounds three times, pauses, and sounds three more times, or a Check Rear Seat warning appears on the display. | The Rear Door Alert is activated. | Check the rear seat for all articles, clear the Rear Door Alert warning message by using the steering switches. | |
When touching the lock sensor (where fitted) or pushing the back door request switch to lock doors | The outside chime sounds for approximately 3 seconds. | The Intelligent Key is inside the vehicle. | Carry the Intelligent Key with you. |
When pushing the power switch to start the e-POWER system | The Key Battery Low warning appears on the display. | The Intelligent Key battery charge is low. | Replace the battery with a new one. (See .) |
When pushing the power switch | The Key System Fault warning appears on the display. | It warns of a malfunction with the Intelligent Key system. | It is recommended that you contact a NISSAN dealer or qualified workshop. |