Services are available depending on country, model, grade and service period. Some services will be subject to a fee for the subscription period detailed in the NissanConnect Services app. For more information, please visit your NissanConnect Services App, Nissan website, Nissan dealer or contact customer service on 0330 123 1231.
To get started, you’ll want to be sitting in your driver’s seat, phone in hand. Then just follow these simple steps.
Select your Qashqai’s production date
On your phone
![Step 1 - Logo for the NissanConnect Services app on a smartphone](http://www-europe.nissan-cdn.net/content/dam/Nissan/nissan_europe/services/Ownership/NCS_PAIRING/STEP%201.png.ximg.l_6_m.smart.png)
Step 1 : Download and install
Download the NissanConnect Services app to your Smartphone from your App Store or on Google Play.
![Step 2 - NissanConnect homepage for pairing Qashqai](http://www-europe.nissan-cdn.net/content/dam/Nissan/nissan_europe/services/Ownership/NCS_PAIRING/STEP%202.png.ximg.l_6_m.smart.png)
Step 2 : Sign-in or register
Create a NissanConnect Services account in the app, or sign in if you already have one.
![Step 3 - VIN Location for Nissan Qashqai](http://www-europe.nissan-cdn.net/content/dam/Nissan/nissan_europe/services/Ownership/NCS_PAIRING/STEP%203_4.png.ximg.l_6_m.smart.png)
Step 3 : Enter your Vehicle Identification Number (VIN) in the app
You can find 17 digit VIN in two places:
• Within your vehicle registration document
• On the lower area of the windscreen
On your car infotainment system
![Step 4 - Create your profile or log in to NissanConnect Services](http://www-europe.nissan-cdn.net/content/dam/Nissan/nissan_europe/services/Ownership/NCS_PAIRING/NissanConnection_Step4_NewQQ.png.ximg.l_6_m.smart.png)
Step 4 : Create your profile and log-in to NissanConnect Services
When creating a profile on your Nissan's Infotainment system, use your NissanConnect Services username and password to login.
P.S. Sign in to your Google Account during profile creation. This unlocks a more personalized driving experience like saved Google Maps locations and points of interest, personalized recommendations, and the ability to download a wide variety of apps on Google Play, right in the vehicle. Basic Google Assistant and Google Maps functionality are still available without a Google Account.
On your phone
![Step 5 - Accept Terms and conditions](http://www-europe.nissan-cdn.net/content/dam/Nissan/nissan_europe/services/Ownership/NCS_PAIRING/NissanConnection_Step5newQQ.png.ximg.l_6_m.smart.png)
Step 5 : Return to the app and accept the Terms & Conditions
Once accepted, the services should be activated within a few hours. As soon as it's done, you're good to go. Happy connected driving!
On your phone
![Step 1 - Logo for the NissanConnect Services app on a smartphone](http://www-europe.nissan-cdn.net/content/dam/Nissan/nissan_europe/services/Ownership/NCS_PAIRING/STEP%201.png.ximg.l_6_m.smart.png)
Step 1 : Download and install
Download the NissanConnect Services app to your Smartphone from your App Store or on Google Play.
![Step 2 - NissanConnect homepage for pairing Qashqai](http://www-europe.nissan-cdn.net/content/dam/Nissan/nissan_europe/services/Ownership/NCS_PAIRING/STEP%202.png.ximg.l_6_m.smart.png)
Step 2 : Sign-in or register
Create a NissanConnect Services account in the app, or sign in if you already have one.
![Step 3 - Accept Terms and conditions](http://www-europe.nissan-cdn.net/content/dam/Nissan/nissan_europe/services/Ownership/NCS_PAIRING/NissanConnection_Step5newQQ.png.ximg.l_6_m.smart.png)
Step 3 : Accept invite and agree to terms and conditions
In the NissanConnect Services app, receive and accept the invite from the car owner and then agree to the terms and conditions.
Note Invitations to NissanConnect Services app have expiration dates. The owner can grant you access to their vehicle for a specific period or indefinitely. You can be invited with either Lite or Standard access levels.
![Step 4 Enter One-time pin code to the app](http://www-europe.nissan-cdn.net/content/dam/Nissan/nissan_europe/services/Ownership/CCS2/QQ%20Pairing%20Invited%20users%20-%20Step-4.png.ximg.l_6_m.smart.png)
Step 4 : Enter One-time pin code into the app
A confirmation one-time PIN will be sent to your email to verify your acceptance of the NissanConnect Services invitation. Enter this code in the NissanConnect Services app to complete the process.
On your car infotainment system
![Step 4 - Create your profile or log in to NissanConnect Services](http://www-europe.nissan-cdn.net/content/dam/Nissan/nissan_europe/services/Ownership/NCS_PAIRING/NissanConnection_Step4_NewQQ.png.ximg.l_6_m.smart.png)
Step 5 : Create your profile or log in to NissanConnect Services
You will need to create/load your profile on your Nissan's infotainment system, then use your NissanConnect Services username and password to log in to NissanConnect.
Note: Sign in to your Google Account during profile creation to unlock a more personalized driving experience like saved Google Maps locations and points of interest, personalized recommendations, and the ability to download a wide variety of apps on Google Play, right in the vehicle. Basic Google Assistant and Google Maps functionality are still available without a Google Account.
After pairing your device, the Infotainment system will confirm a successful login by showing "Login successful" and the NissanConnect Services (NCS) app will display your vehicle on a guest account.
As soon as it's done, you're good to go. Happy connected driving.